Intrepid Care Center of Joplin, Missouri, is closing effective October 29, 2024. Your clinical care providers, along with the administrative support team, will continue to serve as valued team members of Phoenix Home Care & Hospice.

Phoenix has been an established hospice provider here in Missouri for over 15 years with a long-standing reputation for high quality care, earning awards year-over-year as a top hospice provider in the state. Phoenix is part of New Day Healthcare, a home health and hospice organization that was founded on the principle of doing what is right for patients and caregivers. New Day currently has operations in Texas, Missouri, Kansas, and Illinois serving ~12,000 patients daily and employing over 7,500 caregivers. New Day prides itself on doing business with honor and kindness.

The contact information for Phoenix Home Care & Hospice is 417-881-7442. Your care staff will communicate with you about the transition to Phoenix or any provider of your choice.

Patients may request a copy of their medical records via written request to Iron Mountain Release of Information, 11333 E. 53rd Ave., Denver, CO, 80239; via email at DenverROI@ironmountain.com; via fax at (303) 373-5764; or via phone at (303) 576-6874. Be advised it may take 45 days to fulfill a records request from Iron Mountain.

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